Privacy Policy

I. Order-your-chaos Team


The people responsible within the meaning of the GDPR and other national data protection laws of the member states as well as other data protection regulations is the

Order your chaos Team

Athens, Greece
Email: olga.kachramanoglou [at] gmail.com
You may submit inquiries regarding personal data protection, privacy and security matters to said email address.

II. GENERAL INFORMATION ABOUT THE COLLECTION AND PROCESSING OF YOUR DATA


1. Scope of processing

In principle, we process personal data only insofar as this is necessary to provide a functioning website and our content and services. The processing of personal data takes place regularly only with consent. An exception applies to cases in which prior consent can not be obtained for reasons of fact and the processing of the data is permitted by law.

2. Legal basis

The processing of your data is either based on your consent or in case the processing is necessary for the performance of a contract to which you are a party, or in order to take steps at your request prior to entering into a contract, or based on legitimate interest, cf. GDPR art. 6(1)(a)-(b), (f).

If the processing is based on your consent, you may at any time withdraw your consent by contacting us using the contact information in clause 1.

3. Storage and deletion of your data

In principle, we only store personal data for as long as is necessary to fulfill contractual or legal obligations for which we collected the data. After that, we delete the data immediately, unless we still need the data until the expiry of the statutory limitation period for evidence purposes for claims under civil law or due to statutory retention obligations.

We delete or block the personal data of the data subject as soon as the purpose of the storage is fulfilled. It may also be stored if provided for by the European or national legislator in EU regulations, laws or regulations to which we are subject. Blocking or deletion of the data also takes place when a storage period prescribed by the standards mentioned expires, unless there is a need for further storage of the data for conclusion of a contract or fulfillment of the contract.

III. PROVISION OF THE WEBSITE AND CREATION OF LOG FILES


1. Scope of data processing

We process personal data only if this is necessary to provide a functioning website and our content and services. The processing of personal data takes place regularly only with consent. An exception applies to cases in which prior consent can not be obtained for reasons of fact and the processing of the data is permitted by law.

Any of the information we collect from you may be used for one or more of the following purposes:

1.1. To personalize your experience (the information will help Order your chaos better respond to your individual needs);

1.2. To improve our website (Order your chaos continually strives to improve our website offerings based on the information and feedback we receive from you);

1.3. To establish a primary channel of communication with you;

1.4. To enable you to scan your website for trackers;

1.5. To enable you to talk to an expert.

2. Data processed

2.1 Each time our website is accessed, our system automatically collects data and information from the computer system of the calling computer. E.g. this is  information like

– Information about the type and version of your internet browser,

– The operating system of your computer or smartphone,

– Your internet service provider,

– Your IP address,

– Date and time of your access,

– Geographic location,

– Websites from which you came to us,

– Websites that you visit from our site;

We collect such technical information in so-called “log files”, so that you can display our website correctly and we can identify the causes of any technical problems, for the technical optimization of our websites and for the purpose of the security of our computer systems and networks. For these purposes, the legal basis is legitimate interest in the processing of data according to GDPR art. 6(1)(f).

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. Typically, this technical information will be erased or rendered unrecognizable at the latest after seven days.

The collection of data for the provision of the website and the storage of the data in log files is essential for the operation of the website. 

IV. CONTACT REQUESTS FOR PRODUCT INFORMATION, A DEMO OR OTHER CONCERNS


1. Description and scope of data processing

On our website you can contact us via a contact request form. If you make use of these options, the data entered in the input mask will be transmitted to us and saved. In addition to the specific input macro data, the IP address and the date and time of the request are collected and stored. 

Alternatively, a contact via email address is possible. In this case, your personal data transmitted by email will be stored.

In this context, there will be no disclosure of the data to third parties, unless this is necessary for the processing of the query. In any case, the data will be used exclusively for processing the conversation, unless agreed upon otherwise.

2. Legal basis for processing

Legal basis for the processing of the data is in general the consent of the user, GDPR art. 6(1)(a).

3. Purpose of the data processing

The processing of personal data from the input mask is solely for the processing of your request. 

4. Duration of storage

We will delete the data as soon as it is no longer necessary to achieve the purpose of its collection. For the personal data entered in the contact form and those sent by email, this is the case when the respective conversation with you has ended. The conversation is ended when it can be inferred from the circumstances that the relevant facts have been finally clarified.

5. Revoking consent and removal possibility

You have the possibility at any time to revoke your consent to the processing of the personal data. If you contact us by email, you may object to the storage of your personal data at any time. In such a case, the conversation can not continue. All personal data stored in the course of contacting will be deleted in this case.


V. COOKIES AND TRACKING TECHNOLOGIES

ABOUT COOKIES

“Cookies” are small pieces of information (files) in plain text format, which are stored on users’ computers (or other devices with internet access, such as a mobile phone – “smartphone” or a “tablet”), when they visit any page on the internet.
“Cookies” help to collect information necessary to measure the effectiveness of a website, improve and upgrade its content, adapt it to the demand and needs of users as well as measure the effectiveness of the way the website is presented and displayed on third-party websites. The “Cookies” type files used on the Website do not allow the collection of information that identifies users nor access to any document or file kept on their computers.
The data collected by “Cookies” may include the type of browser used by a user, the operating system of their computer, the use of links to and from the website in question and other “technical” information.

CATEGORIES OF “COOKIES”

A) Necessary
“Necessary Cookies” help in the proper and efficient operation of the Website by facilitating basic functions, such as user navigation and their access to secure areas. A website cannot function properly without these “cookies”.
B) Functionality

B.1)Preference

Preference Cookies allow the website to “remember” information, based on which the way it operates or presents information is changed, in order to respond to the preferences of each user (e.g. preferred language).

B.2) Statistics

“Statistical Cookies” help to make it clear how visitors interact with each website by collecting information anonymously. Cookies in this category are used to obtain statistical data regarding the traffic of each website with the sole purpose of improving its performance and content. For the use of mandatory cookies, it is a condition that the visitor/user has already consented.

C) Promotion

“Commercial Promotion Cookies” are used to record the activity of visitors to the respective website, in order to display advertisements that are relevant and attractive to them.

HOW TO MANAGE AND DELETE COOKIES
Most browsers provide options regarding how to manage “Cookies”. Users have the ability, through their browser, to allow the installation of “Cookies”, to disable/delete existing “Cookies” or to be notified each time they visit websites where “Cookies” operate. Instructions for managing and deleting “Cookies” are usually found within the “Help”, “Tools” or “Edit” menus of each browser.
Users should note that if they reject or disable the “Cookies” of this website, the functionality of its web pages may be limited. It should also be made clear to users that disabling a “Cookie” or a category of “Cookies” does not delete the corresponding file from their browser. Such an action must be performed by the user himself, who is required to modify the internal functions of the browser he uses.


VI. THIRD PARTY LINKS


Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked websites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these websites.

VII. YOUR RIGHTS


If we process your personal data you have – after successful identification – the following rights towards us:

  • Right to information (Article 15 GDPR)
  • Right to deletion (Article 17 GDPR)
  • Right to rectification (Article 16 GDPR)
  • Right to restriction of processing (Article 18 GDPR)
  • Right to data portability (Article 20 GDPR) – You may at any time order a complete data copy, which you may transmit to another controller of the data. Your data will be delivered within 10 working days by Usercentrics as spreadsheet files in Microsoft Excel format. Logical relations between datasets will be preserved in the form of unique identifiers. You are required to pay €1.000 (Euro one thousand) and any applicable taxes on delivery for each data copy order.
  • Right to withdraw consent (Article 7(3) GDPR)
  • Right to object to certain data processing activities (Article 21 GDPR).

In order to exercise your rights described here, you can contact us at any time at  olga.kachramanoglou [at] gmail.com.

You may at any time lodge a complaint with a supervisory authority regarding Order your chaos’ collection and processing of your personal data. In Greece, you can lodge a complaint with the Hellenic Data Protection Authority, Kifissias 1-3, PC 115 23, Athens, Greece, Telephone: +30-210 6475600, Ε-mail: contact@dpa.gr .

VIII. UPDATES


We reserve the right to update this privacy policy from time to time. In the event that we make material changes that restrict Order your chaos’ rights or obligations under this Privacy Policy, we will publish a clear notice in this section of this Privacy Policy that informs users when they are updated.


This Privacy Policy was last modified on May 27, 2025.